Communicating Charles Sturt's Waste and Recycling Services

Introduction

We know that our waste and recycling services are important to you. We want to hear from you about how we can improve the way we communicate key information about these services.

In particular, we are looking to better understand how people use information about the kerbside bin collection service and whether or not you use the printed Kerbside Waste and Recycling Calendar and Guide that we post to all households annually.

We are also keen to hear if you use the My Local Services App or our website to find waste and recycling information.


Waste and Recycling Services

We offer residents a wide range of waste and recycling services including:

  • Bin Collection (blue, yellow and green lidded bins)
  • Food Waste Recycling Systems (kitchen caddies, compostable bags, compost bins and worm farms)
  • Hard Waste Pick-Up (2 free collections each financial year)
  • Beverley Recycling and Waste Management Centre
  • Free TV and Computer Recycling (at Beverley Recycling and Waste Management Centre)

How we communicate these services to you is important. We want to ensure you are receiving sufficient information to confidently access and correctly use the range of waste and recycling services we offer.

We Want Your Feedback

We want to know:

  • How you prefer to receive information from the City of Charles Sturt about waste and recycling services.
  • What type of information you want to receive.

Please help us by taking our short survey.

The survey closes at 5pm on Wednesday 19 December 2018.

Introduction

We know that our waste and recycling services are important to you. We want to hear from you about how we can improve the way we communicate key information about these services.

In particular, we are looking to better understand how people use information about the kerbside bin collection service and whether or not you use the printed Kerbside Waste and Recycling Calendar and Guide that we post to all households annually.

We are also keen to hear if you use the My Local Services App or our website to find waste and recycling information.


Waste and Recycling Services

We offer residents a wide range of waste and recycling services including:

  • Bin Collection (blue, yellow and green lidded bins)
  • Food Waste Recycling Systems (kitchen caddies, compostable bags, compost bins and worm farms)
  • Hard Waste Pick-Up (2 free collections each financial year)
  • Beverley Recycling and Waste Management Centre
  • Free TV and Computer Recycling (at Beverley Recycling and Waste Management Centre)

How we communicate these services to you is important. We want to ensure you are receiving sufficient information to confidently access and correctly use the range of waste and recycling services we offer.

We Want Your Feedback

We want to know:

  • How you prefer to receive information from the City of Charles Sturt about waste and recycling services.
  • What type of information you want to receive.

Please help us by taking our short survey.

The survey closes at 5pm on Wednesday 19 December 2018.